SHIPPING, RETURNS AND REFUNDS
All non-custom orders produced by Superflykids, ship within 1 business day. Custom orders ship within 2-3 weeks. Faster shipping times are available. All orders are sent via standard (USPS) mail unless noted otherwise or upgraded due to weight and/or your selection of delivery method.
All orders shipped within the USA with an order total of over $50 will ship free.
Please note: When shipping overseas, Border Relations/Customs may delay delivery.
If you are not completely satisfied with your purchase you may exchange it at anytime for a new one, or return it for a full refund of the purchase price minus a 30% restocking fee for customized items. Shipping charges will NOT be refunded unless your order is canceled before it ships.
If you need to return an order you can send it to:
Superfly Manufacturing Co.
204 Kirksey Court
Travelers Rest, SC 29690
Terms and Conditions for 3rd Party Products:
Products with manufacturing defects or shipping damage may be returned or exchanged within 30 days after delivery. Items to be returned MUST be securely and appropriately repackaged to ship back to us.